This policy describes the personal information we collect when you use pioneerhomellc.com and how we use, share, and protect it. We aim to keep this short and plain. If anything is unclear, please email info@pioneerhomellc.com.
Who we are
Pioneer Home LLC operates from 1204 W Gardena Blvd, Suite G, Gardena, CA 90247. We provide person-centered developmental services in Los Angeles County.
What we collect
We only collect information you choose to give us. The contact form on this site asks for:
- Your full name
- Your email address
- Your phone number (optional)
- The inquiry type you select
- Anything you write in the message field
We do not run analytics, advertising trackers, or third-party cookies on this site. Server logs at our hosting provider capture standard request data (IP address, user agent, timestamp) to help with security and rate limiting, and are kept for no longer than is needed for that purpose.
How we use it
We use the information you submit only to:
- Respond to your inquiry
- Discuss services, employment, or partnership opportunities you raised
- Follow up where you have asked us to
We do not sell your information. We do not share it for marketing. We do not use it to train any model.
Third-party services we rely on
To run this website we use a small number of vendors. Each one only sees what it needs to do its job.
- Resend delivers email notifications when you submit the contact form. Your form data is sent to Resend so the message reaches our inbox.
- Vercel (or our chosen hosting provider) serves the website and processes form submissions on the server side.
- Pexels supplies stock photography. Pexels can see requests for images when your browser loads them.
- Google Maps embeds the office map on the Contact page. Google may collect standard analytics on the embedded view.
Cookies
We do not set marketing cookies. The only browser storage we use is what our hosting and security stack need to keep the site working safely.
Your rights
If you live in California, the CCPA gives you the right to know what personal information we hold about you, to ask us to delete it, and to opt out of any sale of it (we do not sell). To exercise any of these rights, email info@pioneerhomellc.com and we will respond within 45 days.
If you are in the EU or UK, GDPR / UK GDPR give you similar rights. The same email address applies.
Children
This site is for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
Security
We use HTTPS, server-side input validation, rate limiting on the contact form, and a strict Content Security Policy. No system is perfect; if you spot something concerning, please write to us.
Changes to this policy
When we change this policy materially we will update the “Last updated” date and, where appropriate, draw attention to the change on the homepage.
Contact us
Questions about this policy or about your data go to info@pioneerhomellc.com or use the form on the Contact page.